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Human Rights Counseling Center
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Alteogen operates a Human Rights Counseling Center to protect the rights of internal and external stakeholders related to the company’s sustainable business activities. In the event of a human rights violation, the center provides remedies and works to prevent recurrence. If you believe you have experienced biased discrimination due to disability, gender, age, medical history, educational background, place of origin, or similar reasons, please consult with the Human Rights Counseling Center established at Alteogen.
Application Method and Eligibility
- Application Content
- Various human rights issues such as unfair treatment, violence, or verbal abuse
- Eligible Applicants
- Alteogen employees, stakeholders, related parties involved in Alteogen’s business activities and employees of partner companies
- Application Method
- Applications can be made via phone, email, message, or the company website
- In-Person Visit
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Visit the Alteogen Human Rights Counseling Center (Building A 2nd Floor)
* For in-person consultations, please make a reservation in advance and visit the center at your scheduled time.
Human Rights Counseling Center Procedure
- 01. Consultation
- Guidance on problem-solving methods and procedures
- 02. Report
- Preparation and submission of report (using Attachment Form No. 1 of the Human Rights Management Implementation Guidelines)
- 03. Case Classification
- Classification and transfer of cases according to assigned duties as stipulated in the detailed enforcement rules of the organizational regulations
- 04. Case Investigation
- Submission of investigation report on relevant case
- 05. Case Review
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Formation and deliberation by the Case Review Committee to ensure fair handling and outcomes
Case processing period: Completion within one month from the date of case receipt
- 06. Resolution of Recommendation
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피Recommendation for actions to remedy the victim
[Settlement, (emergency) relief measures, corrective action recommendations, etc.]
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Protection of Complainants
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As a principle, cases are processed within one month from the date of receipt. The Human Rights Counseling Center will kindly guide and explain the case processing procedures and results until the complaint application is completed, making every effort to ensure that the complainant and their representative fully understand and accept the process.
The confidentiality and personal information of the complainant are strictly protected, and consultation and report details are rigorously prevented from being accessed or reviewed by any employee other than the person in charge who received the complaint.